====== PizzaGest Manual: Delivery Incident ======

Once the driver have clicked on the **Come back** option through the [[https://docs.pizzagest.info/doku.php?id=en:f_situacion_de_pedidos|Delivery]] screen and accept to enter an incidence, or on the **Delivery incident** button through the [[https://docs.pizzagest.info/doku.php?id=en:f_MOSTRAR_PEDIDO|Check Order]] screen, we will see a screen like the one we can see below:  

{{ :en:incident_delivery.png?450 |}}


In this screen we must choose from the drop-down list the reason for the delivery incident, we can write a comment if we wish it for a later consult and press the **OK** button.

We can configure the dropdown list with all the delivery incident reasons, through the screen[[https://docs.pizzagest.info/doku.php?id=en:f_cons_incidencias|Delivery Incidents]]

We can check all the delivery incidents of the delivery orders, through the [[https://docs.pizzagest.info/doku.php?id=en:f_listado_ventas|Daily Reports]] screen.

The **Cancel** button allows us to exit of the screen without making any changes.